AR glossary
What is Promise to pay (PTP)?
A promise to pay is a debtor’s commitment to pay a specific amount by a specific date, usually made on a collection call.
Example
On a call, the debtor’s AP manager promises ₹3.3 L by Friday. If ₹2 L arrives by Friday, the promise is partly kept; if nothing arrives, it is broken.
Why it matters
Promises are where collections are won or lost. A promise nobody tracks is just a delay. Kept-rate per debtor is also one of the best predictors of who will pay next time.
In Creditouch
Promises are checked against the money that actually arrives. Reminders pause while a promise is pending, and a broken promise puts the account straight back on Today.
See Collections